|Welcome to our website
On this page you will find some general information about our site and miniature work as well as all the important details for ordering our miniatures.
Unfortunately, our website is in German only. So we hope the following information prove to be useful to you. However, should you have any questions that are not covered here, please feel free to contact us by e-mail: firstname.lastname@example.org
|- About Us -
Making miniatures (mainly food replicas of all kind with a scale of 1:12) true to the original is our passion and our profession. We are making and selling miniatures for dollshouse collectors for more than 15 years now.
It all started with only a very small range of miniatures showing them at some local miniature fairs in the early 1990s. In 1995 we opened our own dollshouse store (Das Puppenhaus) in Munich and in 2000 we started with selling our miniature work via this website. After running our dollshouse store for 12 years we closed it in October 2007 to fully concentrate on our steadily growing online trade.
- About Our Miniatures -
Miniature food made of Fimo and other Polymer Clay is our speciality. All of our miniatures are 100% modelled and painted/decorated by hand, strictly without the use of any moulds, punches or similiar aids. All miniatures are exactly made to a scale of 1:12 (the usual and most common scale for dollshouse miniatures).
Currently we have a range of about 350 different miniatures to choose from. And each month (usually at the first day of the month) we will add at least one new miniature to it.
SHORT RUN-DOWN ON OUR WEBSITE
|- Main Menu -
Located at the top of each page you will find the main menu to navigate our website. Let us give you a short explanation of it's functions:
Takes you to the intro-/starting page
Our news page. On this page we will always introduce our latest miniature creations. Also located on this page is our fair calendar showing you infos and dates of the fairs we are going to attend.
Here you will find our online miniature catalogue. From here you have access to the individual catalogue pages. Please see below for further explanation of our online catalogue.
About our miniatures and their creation.
A Photo Gallery.
Our address and other contact information.
- Online Miniature Catalogue -
Our online miniature catalogue is located under Miniaturen. Here you can find our whole range of miniatures divided into nine categories:
Süsswaren (Sweets, Confectionary)
Imbiss/Fast Food (Snacks/Fast Food)
Sonstige Esswaren (Various Food)
Clicking on one of the categories takes you to the individual item pages. Although these pages should be mostly self-explanatory here are some hints for navigating these pages. Clicking on a thumbnail gives you an enlarged view of the miniature. To navigate within a category simply click on the page numbers at the bottom. To change the category select a different one also at the bottom of the page.
Please note: We do not have a shopping cart system. If you want to order a miniature you have to make note of the appropriate item details (important are item description and the item number).
|- Ordering -
We deliver to foreign destinations (worldwide). There is no minimum order requirement.
You can place your order either by e-mail, telefax or letter. Please name item description, item no. (P???) and the quantity of the miniatures you would like to order. Shortly after receiving your order you will get an order confirmation from us (provided you gave us an e-mail address or telefax number).
- Payment -
All orders delivered to foreign countries have to be paid in advance. You can pay by international bank transfer.
Paying by international bank transfer
After receiving your order you will get an order confirmation, showing you the total amount of your order (including postage) and the date of delivery. In this order confirmation you will also find our bank details for international bank transfer (IBAN, BIC/Swift). The money transfer has to be made before the date of delivery at the latest. You will get a confirmation by e-mail once your payment is received.
- Time Of Delivery -
Depending on the size of your order and on what is on stock it can take up to four weeks to complete your order. We will do our best to complete your order as soon as possible but please keep in mind that our miniatures are completely handmade and it takes time to make them.
We will name the date of delivery in our order confirmation and on the day your order left our house you will get another confirmation by e-mail.
- Dispatch Costs -
Delivery to States of the European Union
For delivery to States of the European Union we have a fixed rate of 6,50 Euro.
Delivery to States outside of the European Union
The rates for delivery to States outside the European Union varying. Depending on the destination it can get quite expensive. We will let you know the excact charges beforehand in our order confirmation.